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Work Inquiries
info@codepaper.ca

FAQs

What benefits can you guarantee?

All business we take up carry the following guarantees:

  • Privacy Guarantee: All client details will be kept confidential.
  • Price Guarantee: Minimum half cost-saving over on-site development.
  • Result Guarantee: Progress-linked instalments weighted at the end.
Can you guarantee time-bound results?

Yes, code paper agrees to deliver your project within a predetermined due date.

How do you assure confidentiality?

All business we take up carry the following guarantees:

  • We consent to NDA & Confidentiality agreements as required by you.
  • Each employee of our company is bound by the company’s confidentiality and non-disclosure clauses.
  • Furthermore, for sensitive projects, we make isolated cells separated from any open system or public network.
We are stressed over quality; how would you guarantee the quality?

Our designers are committed to delivering good quality code. We have formal procedures to keep quality under tight control. Every project goes through the hands of appropriate QA/Testing experts, underserve test-plans including black-box testing, white-box testing, test regression, usage analysis etc.

Do you offer any discount?

Our pricing is based on a long term relationship aimed at giving maximum benefits to our customers.

What is expected from us during development?

It relies upon the circumstance. We will ask you to give some information if necessary.

How do we keep ourselves informed about progress?

We will send you regular updates of your project through E-mail, teleconferences & live chat.

Will I be able to access code during the development cycle?

You can use Subversion (SVN) or Concurrent Versions Cycles (CVS) to access code during the development cycle.

Can you provide references to your clients?

Yes, we can provide you with our client references. We help our clients to meet their business objectives and providing services and support whenever required. Our clients suggest our name to the other companies for cost-effective, high quality. You can refer to the client to speak for the Testimonial of our customers.

Can you provide Pilot Project?

Yes, we provide a pilot project to make you sure that we are working on your ideas to turning them into reality. We invest the same time and energy in the pilot project as a real project. You would find the pilot of sufficient quality to continue on the same code.

Can we outsource the projects that we have received from our clients to Codepaper?

Yes, we have strong relationships with some of the consulting companies globally that are looking for reliable and knowledgeable offshore services provider.

Do you provide technical support and maintenance?

Yes, we provide technical and maintenance services on request.

Will you provide a developer that dedicated only to me?

Yes, that developer will work full-time (8Hours a day, 6 days a week) dedicating it only to you.

Are my business secrets and information safe with your company?

Yes, your all business secrets and information are kept confidential. We will use that information only for direct communication between you and the company.

Would you replace my developer if I am not satisfied?

Yes, we will positively replace your developer if we see that there is a deficiency on the developer’s end.

Can I contact the appropriate parties working on our project? If so can I communicate via phone?

Sure, We would suggest that you interact primarily with the team leader to minimize miscommunications with your team. We are alright with correspondence through telephone, E-mail, or skype.

Will my hired developers speak English?

Yes, all our developers are speaking English fluently.